Weba Chute Systems has appointed Toolquip Namibia as its official agent in Namibia, a move that forms part of the company’s broader strategy to strengthen its footprint across the African continent. The appointment will significantly enhance Weba Chute Systems’ ability to serve the Namibian mining and industrial sectors by ensuring faster more responsive access to its custom-engineered transfer point solutions as well as after-market support.
Toolquip Namibia, based in Swakopmund, is part of the international Gruposilgest Group headquartered in Spain. The decision to appoint Toolquip Namibia followed a rigorous selection process to ensure alignment in values, technical capabilities and quality management systems.
Edward Cruickshank, Business Development Manager at Weba Chute Systems, says that Toolquip Namibia met all the key criteria including a well-established footprint in the local mining and industrial markets, proven project experience, strong market reach and the capability to deliver robust sales and aftermarket support. The company also complies with internationally recognised quality systems such as ISO 9001.
“We are recognised for our innovative approach to chute design, improving throughput and operational safety, and this is underpinned by our focus on high levels of customer support,” says Cruickshank. “By appointing an agent in Namibia, we are reinforcing our commitment to provide high-quality service and technical support where our customers operate. A local partner allows for faster response times, more effective site assessments and quicker implementation of engineered solutions.”
Prior to this appointment, Weba Chute Systems supported its Namibian customers directly, often travelling across the country’s vast and remote landscape to maintain strong relationships and ensure the performance of its equipment. This proactive approach saw the company successfully install several transfer point solutions at Namdeb’s Southern Coastal Plant 3. These included the CV1 Head Chute, the Tripper Car Discharge Chute, and the CV09 Split to Two Screens Chute – each replacing outdated problem-prone chutes that had suffered from frequent blockages, high wear and limited maintenance access.
Using advanced engineering technologies such as Discrete Element Modelling (DEM), Weba Chute Systems delivered fully engineered solutions that eliminated these issues and continue to operate reliably since commissioning. These installations reflect the company’s ability to tailor solutions to meet specific site challenges and improve overall plant performance.
“With Toolquip Namibia now acting as our local agent, customers in the region will benefit from significantly improved access to technical support, spare parts and maintenance services,” says Cruickshank. “We are providing Toolquip with extensive training on our technologies and chute design philosophy, ensuring their team is fully equipped to support our customers effectively.”
Evangelos Lioutas, Technical Advisor Africa at Weba Chute Systems, confirms that the relationship is built on a strong foundation. “After a series of engagements and a visit to their facility, both companies recognised the potential for long-term collaboration.”
The presence of a local agent is especially important in reducing reliance on cross-border technical support and shortening turnaround times, which is crucial for mining operations where downtime has major cost implications. Weba Chute Systems’ close collaboration with Toolquip will ensure that Namibian customers have immediate access to diagnostics, engineered recommendations and efficient aftermarket support.
This partnership is also expected to create new opportunities beyond Namibia. With Toolquip’s existing operations in Mauritania and Zambia, Weba Chute Systems anticipates further expansion into these regions, building on Toolquip’s local market knowledge and network.
The appointment of Toolquip Namibia underscores Weba Chute Systems’ ongoing commitment to providing world class material transfer solutions across Africa. By deepening its local presence, the company continues to ensure that its customers benefit from the most reliable and advanced technologies in the market, backed by expert support and strong regional partnerships.
